If you have a problem

Problems with login or registration?

To log in to the platform, you need to go to the account https://nanitrobot.com/auth/ using the email and phone number that were specified during registration.

It happens that the subscriber entered incorrect data during registration, or used a service that did not transfer information to our database (apple pay , google pay).

We offer 3 steps to solve the problem:

1. Try to remember the correct email and phone number and log in to the account. You should receive an email with instructions and a link to log in, if there is no email, check the “Spam” folder.
2. If the email does not come, try entering the phone number and email in different ways.
3. If it does not help, contact the manager, providing him with your phone number and email, prepare a payment receipt if you have subscribed.

Manager contacts https://nanitrobot.com/contact/